FAQ
Common questions
The product, and what is and is not in scope. If your question is not here, email hello@crewplaybook.com.
Can't I just ask ChatGPT to do this?
You can, and if you've got the time, it's worth trying once, because you'll see exactly what you're dealing with. A general AI will hand you a decent-sounding business plan in under a minute, and reading it feels like progress.
The problems are down in the details, where you can't see them until they cost you something. It will list licensing requirements that don't exist in your state and skip ones that do. It will name suppliers that aren't real companies. The numbers in the financial section won't tie to the numbers in the plan, because each answer got generated on its own with nothing checking one against the other. And when you're done, you have a wall of text in a chat window, not ten documents that agree with each other, formatted, in Word, ready to put in front of a banker or a partner.
We'll be straight with you: CrewPlaybook is built on the same kind of AI. The difference is everything wrapped around it. The intake questions come from people who have spent years running trade businesses, so the plan gets built from what actually matters: your market, your money, your first hires. State licensing and filing requirements come from data we keep current by hand, not from the model's memory. Suppliers get checked against a list of real companies. The financials are calculated, and every document is generated with the others in view, so they hold together as one pack instead of ten separate guesses.
Could you rebuild all of that yourself with enough prompting, checking, and formatting? Probably, over a few long evenings you don't have. That's the trade. The pack costs $147, takes 25 minutes of your time, and you can read a complete example before you decide.
The product
- What does the output actually look like?
Browse the example pack at /sample-pack. It is an example we assembled for a made-up Phoenix HVAC founder, rendered exactly the way it arrives in your dashboard.
- How long does it take?
The intake runs about 25 minutes for most founders, and 25 to 35 if you have co-owners and work through the owner decisions section together. Your pack is written in the background, and most deliver within 30 minutes of submission.
- Can I save and come back later?
Yes. Every answer saves itself. Sign back in to your dashboard and pick up from any device.
- Which pack do I need?
The Launch Pack ($147) covers getting open: the plan, the numbers, the filings, the equipment, the roles. The Growth Pack ($297) adds the six documents that decide whether the phone rings and what you charge when it does. Bought one at a time those six run $354, so the Growth Pack is $150 for $354 of documents. You can upgrade any time before you submit your intake.
- What states are covered?
All 50 states plus DC. Launch checklists pull the state-specific licensing, registration, bonding, and insurance requirements, and name the issuing authority for each.
- Which trades and service businesses are supported?
Roofing and exterior, HVAC, plumbing, electrical, remodeling, landscaping, residential and commercial cleaning, painting, flooring, concrete, handyman, pest control, and the service side too. If your work is not listed, pick "Other" and describe it, and we research it and build the pack around what you actually do.
What we do and do not do
- Do I get an operating agreement?
No. CrewPlaybook writes business planning and operations documents. It does not write legal documents. Your launch checklist names the point where an attorney belongs, what to bring to that meeting, and roughly what it costs in your state.
- Then what do I bring to the attorney?
If you have co-owners, the founders worksheet. It records what you and your partners decided about equity splits, decision rights, profit distribution, what triggers a buyout, how a departing owner's share gets valued and funded, and how you break a deadlock. Those are the questions that make a drafting meeting long and expensive when nobody has answered them yet.
- Is CrewPlaybook a law firm?
No. CrewPlaybook is not a law firm and does not provide legal advice. Communications with CrewPlaybook are not protected by attorney-client privilege. For legal questions about your situation, consult an attorney licensed in your state.
- Is any of this reviewed by a professional before I get it?
No. Your pack is written by AI from your intake answers and delivered to you directly. The research steps search the web for current information about your trade, your state, and your market, but nothing is reviewed by a person before it reaches you. Check every figure, cost, deadline, and requirement before you act on it.
- I bought a pack that included an operating agreement. Where is it?
Still in your account, still downloadable, and still answerable in chat. Those documents left the product in July 2026, but nothing was taken from anyone who already owns one.
Your pack and your data
- What if there is a defect in my pack?
If something comes out broken, a corrupted file or the wrong state or an error on our end, we regenerate the affected documents at no charge. Email hello@crewplaybook.com.
- Will my information be shared?
No. Your intake is private to you and used only to assemble your documents. See the privacy policy for the full data handling detail.
- Can I update or regenerate documents later?
Yes. You can re-download anytime from your dashboard. If you spot an error in your intake, fix it and request a regeneration.